We adhere strictly to the data Protection Act 1998 and the Privacy and Electronic Communications regulations (EC Directive) 2003.
We will ensure that your credit/debit card is not being used without your consent and we will aim to validate your name, address and any other personal information supplied by you to us during the order process. When accepting our terms and conditions, you consent to these checks being made. When our system performs these checks on the personal information you provide, this information may be disclosed to a registered credit agency who may keep a record of the information you provide for payment clearance, data analysis, delivery and customer support.
We at Flue Supplies do all we can to confirm your identity. We do not carry out any credit checks so purchasing from us does not affect your credit rating.
Flue Supplies may wish to provide you with information in connection with special offers and features, special services and products which may be of interest to you. Please send us a email stating "no mail required" to firstname.lastname@example.org, if you do not want to receive this correspondence.
We will never pass your information to any third party for marketing purposes.
We protect information
Flue Supplies endeavour to protect the information you provide and we have various procedures in place to ensure the security of our site. All information supplied to us is stored on a secure server and can only be accessed by authorised personnel. Payment of internet transactions are encrypted using the latest technology. We protect your data from interception or from being misused.
Credit card data
We use SagePay for our transactions, and your credit/debit card information is entered directly onto their website. We do not have access to or to store your full card data in anyway whatsoever.
Sagepay store your data on their system using 256-bit SSL encryption (Secure Socket Layer)
These cookies are used to store information such as the time your visit occurred, whether you have been to the site before and what site referred you to us. They are anonymous i.e. they do not contain any information that identifies you personally. Their purpose is so that we can get accurate data on visitor numbers, where visitors come from, what they look at etc, in order for us to improve our website.
It is a condition of visiting this website that you agree to the use of all cookies.
To update the details held by us e.g. home address, email address, you can update your information online at My Account or drop us a email at email@example.com. If you prefer, you can give us a call on 0844 800 6586.
Contact us: We at FlueSupplies are open to and encourage you to contact us in respect of our website and policies. Please send us your feedback: firstname.lastname@example.org.